Effective Date: 13/11/2024

These Terms and Conditions Agreement govern the use of services provided by AdOrbix, we a digital marketing agency offering services such as advertisemnet on Amazon, Google, Wallmart ect, social media marketing, SEO, PPC advertising, content creation, and other online marketing services. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions.

Please read these terms carefully before proceeding. If you do not agree with any part of these terms, you must refrain from using our services.

1. Services Offered

AdOrbix provides a variety of online marketing services including but not limited to:

• Advertisemnet on Amazon, Google, Wallmart ect
• Search Engine Optimization (SEO)
• Pay-Per-Click (PPC) Advertising
• Social Media Marketing
• Content Creation & Strategy
• Website Development & Optimization
• Email Marketing Campaigns
• Digital Advertising

A detailed description of the services you are purchasing will be provided during the order process.

2. Agreement to Terms

By placing an order or engaging in any of our services, you confirm that you have read, understood, and agree to comply with these Terms and Conditions.

3. Payment Terms

• Payment Methods: We accept payments via Razorpay, a secure payment gateway.
• Payment Due: Full payment is due upon placing the order, unless otherwise specified in the service agreement.
• Payment Confirmation: All payments are processed immediately through Razorpay. You will receive a confirmation email upon successful payment.
• Late Payments: If you fail to make timely payments, we may suspend or delay the commencement or continuation of services until payment is received.
• Taxes and Fees: You are responsible for any taxes, duties, or other fees applicable to your country or region regarding the purchase of services.

4. Service Delivery

• Timeline: Service timelines vary based on the type of service. You will be provided an estimated delivery time at the start of the project. Please note, delays may occur depending on factors like scope changes or external conditions.
• Client Responsibilities: You agree to provide all necessary information and access (e.g., social media accounts, website credentials) for us to complete the service.
• Delivery of Services: Once a service or milestone is complete, you will be notified via email or another agreed communication channel.

5. Cancellations and Refunds

• Cancellation Policy: You may cancel a service order at any time before work has begun. If the service has already started, cancellation may be subject to a cancellation fee or may not be possible.
• Refunds: Since our services are digital in nature, we do not generally offer refunds once the service has commenced. However, if you feel the service has not been delivered as promised, you may request a review within 7 days of delivery. A partial refund may be offered depending on the situation.
• No Refunds for Completed Services: We do not offer refunds for services rendered, including for advertisemnet on Amazon, Google, Wallmart ect, social media campaigns, SEO work, content creation, or any ongoing or completed marketing services.

6. Client Responsibilities

You agree to:

• Provide accurate and up-to-date information about your business and marketing needs.
• Cooperate with us in all aspects of service delivery, including providing any access or permissions required for account management, website administration, or third-party tool access.
• Ensure that you have the legal right to use any content you provide (images, logos, copy, etc.) and that it does not infringe on the intellectual property rights of others.

7. Intellectual Property

• Ownership of Deliverables: Upon full payment, we grant you ownership of the digital marketing deliverables (e.g., social media posts, ad copy, etc.) we create for you. However, you do not own the underlying intellectual property rights of any software, tools, or platforms we use.
• License to Use Content: By submitting content to us, you grant us a non-exclusive, worldwide, and royalty-free license to use, modify, and display your content as part of the services we provide.
• Third-Party Content: If we use third-party resources (such as stock images or licensed content), you will be notified, and usage will be subject to the third party’s licensing terms.

8. Confidentiality

Both parties agree to maintain the confidentiality of sensitive or proprietary information exchanged during the course of the project. This includes, but is not limited to, business strategies, marketing plans, and personal customer data. We will not share any confidential information with third parties without your consent unless required by law.

9. Limitations of Liability

• No Guarantee of Results: While we aim to provide the best possible outcomes through our marketing services, we cannot guarantee specific results such as increased traffic, rankings, or sales conversions.
• Limitation of Liability: Our liability for any claim arising from this Agreement is limited to the total amount paid for the service in question, except where prohibited by law.
• Force Majeure: We will not be liable for any delays or failures in service delivery caused by circumstances beyond our control, including but not limited to natural disasters, technical failures, or actions of third parties.

10. Indemnification

You agree to indemnify, defend, and hold harmless AdOrbix and its affiliates from any claims, damages, or liabilities arising out of your use of our services, your violation of these Terms, or any infringement of third-party intellectual property rights.

11. Termination

• Termination by Client: You may terminate the services at any time, but you will remain responsible for any fees incurred up until the termination date.
• Termination by AdOrbix: We reserve the right to terminate the Agreement if you breach any of the terms or fail to cooperate with our team as required for service delivery.

12. Governing Law and Dispute Resolution

This Agreement will be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes that arise under or in connection with this Agreement shall be resolved through mediation, and if necessary, binding arbitration in [Insert Jurisdiction].

13. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “13/11/2024.” It is your responsibility to review this page periodically for updates.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: info@adorbix.com
Phone: +91 92360 00931