Effective Date: 13/11/2024

We strive to provide high-quality services to all our clients. However, if you’re not satisfied with the services rendered, we are committed to resolving any issues you may have.

1. Refunds

• Digital Services: Since our services are intangible, we generally do not offer refunds after the service has been initiated. However, if you feel the service delivered does not meet your expectations, please contact us within 7 days of the service delivery, and we will work to resolve the issue.
• Partial Refunds: In certain cases where services have not been fully rendered or a significant mistake was made, we may offer a partial refund.

2. Cancellations

• Before Service Starts: If you wish to cancel your order before we start work, you may cancel it and receive a full refund.
• After Service Begins: If the service has already started, cancellation may not be possible, or a cancellation fee may apply. Please contact us to discuss the situation.

3. Refund Process

To initiate a refund request, please email us at info@adorbix.com. Include your order details and a brief explanation of the issue. We will review your request and get back to you as soon as possible.

4. Razorpay Payment Disputes

If you have processed your payment through Razorpay and have issues, you may also initiate a dispute through Razorpay’s platform. However, we encourage you to reach out to us directly so we can resolve the issue promptly.

5. Changes to This Policy

We reserve the right to modify or update this Refund and Cancellation Policy at any time. All changes will be posted on this page.